Frequent Asked Questions



JUST FEW STEPS. CHOOSE THE DATE AND TIME OF YOU ARRIVAL, IF YOU WANT TO BOOK ROUNDTRIP JUST CHOOSE YOUR DEPARTURE DATE AND TIME AS WELL.

THE SECOND STEP, COMPLETE YOUR DATA AND FLIGHT INFORMATION, AND PROCEED TO THE PAYMENT.

ALREADY, YOU RECEIVE A COPY OF THE RESERVATION TO YOUR EMAIL. IF FOR SOME REASON YOU DID NOT RECEIVE IT, VERIFY THE DATA THAT YOU PUT IN THE RESERVATION AND CONTACT US BY EMAIL TO INFO@CHEAPSHUTTLESPUNTACANA.COM OR BY WHATSAPP +18296293263 DO NOT WORRY WE SOLVE THE PROBLEM VERY FAST.

AT THE AIRPORT, OUR DRIVER WILL WAIT AT THE EXIT O THE ARRIVEL AREA, WHERE ALL THE PEOPLE WAITING FOR PASSENGERS AWAIT WITH A SIGH WITH YOUR RESERVATION NAME ON IT.

YOU DO NOT HAVE TO WORRY. OUR OPARATION DEPARMENT IS CONTANTLY REVIEWING CONFIRMED ARRIVAL TIME FOR FLIGHTS, AND YOUR DRIVER WILL BE AT THE AIRPORT WAITING FOR YOU AT YOU ARRIVAL.

AT THE MOMENT THAT YOU ARE MAKING YOUR RESERVATION WE GIVE THE OPTIONS TO REQUEST ESPECIAL SEAT MORE THAN ONE HAVE ADDICIONAL COST.

YOU CAN SEND A CANCELATION LETTER TO OUR EMAIL, BUT PLEASE SEND THE LETTER FROM THE SAME EMAIL THAT YOU USED IN YOUR RESERVATION. FREE CACELLATIONS APPLY ONE DAY BEFORE THE THNAFER. OTHER CONDITIONS CAN BE SEEN IN THE TERMS AND CONDITIONS.